lt999 Privacy Policy
This policy gives you a complete understanding of how your personal information is collected, used, and kept secure on the lt999 platform.
Introduction and Scope
lt999 (referred to hereinafter as "we", "us", or "the platform") is a popular online gaming platform in Bangladesh. We take the privacy of our users very seriously and are committed to protecting your personal information.
This Privacy Policy ("Policy") applies to your use of the lt999 website (https://lt999.cam), mobile applications, and other related services. It explains what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information.
By using lt999's services, you consent to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.
What Information We Collect
lt999 collects the following types of information from its users. The purpose and scope of collection in each case is clearly stated below.
2.1 Registration and Identity Information
When you open an account on lt999 or use our services, we may collect the following information from you:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport number (for identity verification)
- Username and password
2.2 Financial Information
We collect the following financial information for deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Transaction history and amounts
- Source of funds declaration (to ensure responsible gaming)
We never store your full payment PIN or OTP. All financial transactions are secured by SSL encryption.
2.3 Technical and Usage Information
When you use the lt999 platform, certain technical information is collected automatically:
- IP address and device identity
- Browser type and version
- Operating system information
- Cookie and session data
- Page visits, click patterns, and time spent on the platform
- Game play history and betting information
How Your Information Is Used
lt999 uses collected information for various legitimate purposes. We use your information only for the following purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Running gaming services smoothly
- Managing bonuses and promotional offers
3.2 Security and Fraud Prevention
- Preventing unauthorized access to accounts
- Detecting financial fraud and money laundering
- Enforcing responsible gaming policies
- Complying with legal obligations
3.3 Communication and Support
- Providing 24/7 live chat support
- Sending important account-related notifications
- Assisting with technical issue resolution
- Improving services according to your preferences
3.4 Platform Development
- Analyzing and improving user experience
- Testing new games and features
- Monitoring platform performance
Sharing Information with Third Parties
lt999 does not sell your personal information. However, in certain circumstances we may share information with trusted third parties:
4.1 Payment Processors
The necessary financial information is shared with payment service providers such as bKash, Nagad, and Rocket for deposits and withdrawals. These third parties are governed by their own privacy policies.
4.2 Game Providers
Session and transaction information necessary for operating games may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and Ezugi.
4.3 Legal Obligations
Where legally required — such as by court order, government authority request, or under anti-money laundering regulations — we may be required to disclose information. In such cases we will provide only the information legally required.
lt999 never sells or rents your personal information to advertisers or unrelated third parties.
Cookie and Tracking Technology
Cookies and similar tracking technologies are used on the lt999 platform to improve your experience and keep services running smoothly.
5.1 Types of Cookies
- Essential Cookies: Required to maintain your session and preserve your login state. The platform cannot function properly without these cookies.
- Functional Cookies: Remember your preferred language and other settings.
- Analytical Cookies: Help analyze platform usage to improve services.
- Security Cookies: Used for fraud detection and account protection.
5.2 Cookie Management
You can control cookies from your browser settings. Please note that disabling certain cookies may prevent some lt999 services from working properly.
Data Security Measures
lt999 uses industry-standard technology and practices to ensure the security of your information. The key aspects of our security measures are as follows:
6.1 Encryption and Secure Connections
- SSL/TLS encryption is used for all data transfers
- Stored sensitive data is protected by AES-256 encryption
- Passwords are stored using a hashing method
6.2 Access Control
- Only authorized personnel can access personal information
- Two-Factor Authentication is available
- Regular security reviews and audits are conducted
6.3 Data Retention Period
Your information is stored only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, after which it is securely deleted.
While we follow industry-standard security practices, no data transfer over the internet is 100% secure. We make every effort to protect your information, but we cannot guarantee complete security.
Your Rights
As a user of lt999, you have the following rights regarding your personal information:
7.1 Right of Access
You may request at any time to know what information we hold about you. Contact our support team to make this request.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Object to Processing
You have the right to request that your information not be used for marketing purposes. Please contact us directly in this case.
7.5 Right to Close Your Account
You may request to close your lt999 account at any time. Any outstanding balance at the time of closure will be settled in accordance with our policies.
Protection of Minors
lt999 is a responsible gaming platform. Our services are intended only for individuals aged 21 or older. We do not knowingly collect or store information from minors.
If we are informed that a minor's information is present in our system, we will immediately delete that information and close the associated account.
If parents or guardians believe their child has registered on our platform, please contact our support team.
Policy Changes and Updates
lt999 reserves the right to update or change this Privacy Policy where necessary. For any significant changes, we will:
- Send a notification to your registered email
- Inform you when you log in to the platform
- Update the date of the change on the policy page
Continued use of the platform after changes take effect will be considered as your acceptance of the new policy. If you do not agree to the changes, you may close your account and stop using the service.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our team is always ready to help.
Live Chat
24/7 live chat support available in Bengali
For privacy-related complaints or data access requests, we typically respond within 7 business days. Requests will be processed after your identity has been verified.
To learn about our other policies, visit our Terms and Conditions and Responsible Gaming pages.